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What's new. Known issues. Third party notices. System requirements and compatibility. Install and Uninstall. Get started. Configuring Single sign-on. Secure communications. Citrix Workspace app Desktop Lock. ICA settings reference. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. With this fix, you can suppress the webview authentication prompt while using the single sign-on authentication. Citrix Workspace app version and later might ignore the default.
Attempts to start a published application through Citrix Workspace app on an endpoint with more than eight monitors might fail with the following error message:. Please contact your administrator. If the browser name BrowserName of a published application contains multibyte characters, the application might fail to launch.
Citrix Workspace app prompts you to select a certificate even when only one certificate exists. This issue occurs while authenticating to Workspace cloud store. If Client USB device redirection is disabled in an existing session and you start a new session with the redirection enabled, the redirection might not work. The wfica When you unplug an audio device, the wfica The issue occurs after upgrading Citrix Workspace app for Windows to version When you start a VDA machine and log on to a user session for the first time, you might have to move the mouse explicitly to see the cursor.
When you start a seamless application in Windows 10 kiosk mode, the mouse cursor does not respond correctly and fonts might appear distorted. When you add two stores from the same StoreFront server via GPO, configuring the second store might fail intermittently.
When you add a disabled store through a GPO and a different store from the same StoreFront server through a GUI, a loading screen might appear and adding an account might fail. After you successfully log on using Citrix Workspace app, an incorrect sign-in prompt with this message might appear:.
When you access a VDA for the first-time using Citrix Workspace app for Windows version or later, the following security message might appear:.
In previous versions, this message was present only during the first access to each published resource in a Delivery Group and not every VDA. Attempts to launch applications or desktops from a tablet using Citrix Workspace app might fail. The issue occurs when the client IP address cannot be retrieved.
When using Citrix Workspace app This issue occurs if there is a restriction to run unsigned binaries, for example, wfica. Dragging and dropping a window in an HDX session might be slow and might cause the wfica This fix addresses a rare memory leak issue in the wfica Microsoft Office applications might exit unexpectedly when the Software protection service fails to start due to faulty App Protection components.
Dragging and dropping files from the user device to a published application might work the first time it is attempted. Subsequent attempts fail and the application does not respond. If you drag and drop a window in an HDX session, it takes time for the window to recover and the taskbar icon to appear. The drag and drop feature might not work when you close a dialog box using the Esc key in a seamless session.
When you update the Citrix Workspace app from version or earlier, the gateway and beacon configurations of the existing stores might get deleted and the same configurations are added again even when the store configurations are not changed in the Group Policy Object. Accessing a web store URL from Citrix Workspace app for Windows can cause the workspace window to appear in the foreground instead of the background after each refresh interval.
With this fix, a sign-in page appears when you log off from Citrix Workspace app for Windows. To enable the fix, set the following registry key:. Battery status notification and automatic keyboard pop-up dialog might not appear during the session when Automatic keyboard display policy is enabled on the DDC.
When you start Citrix Workspace app for the first time after adding the store URL, the following error message appears:. Restart your app. The Desktop Viewer toolbar might not be visible when you open the virtual desktop from custom portal stores. When you try to redirect to the preferred webcam as set in the Citrix Workspace app for Windows, the setting might not be executed as configured. With this fix, the preferred webcam will be the only available webcam in the user session.
This provides better control when multiple webcams are available in the user session. The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation. The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions.
Citrix Workspace app for Windows. View PDF. This content has been machine translated dynamically. Give feedback here. Thank you for the feedback.
Citrix Workspace app for Windows Citrix Workspace app Translation failed! Fixed issues January 11, Contributed by: L C. The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language.
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In this article Citrix Workspace app Citrix Preview Documentation. This Preview product documentation is Citrix Confidential. If you do not agree, select Do Not Agree to exit.
Citrix workspace app not working.Applicable Products
The Organization is deploying Workspace App for Windows for the users. The users receive an error message which says: "Your apps are not available at this time.
Please try again in a few minutes or contact your help desk with this information: Cannot contact Store" The Administrators used Citrix Receiver Cleanup Utility while installing the full administrator version of Workspace App. The below is a high-level list of Receiver related entries that may be left behind in the registry, verify them and clear the registries:.
Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Install and Uninstall. Get started. Configuring Single sign-on. Secure communications. Citrix Workspace app Desktop Lock. ICA settings reference. Aviso legal. Este texto foi traduzido automaticamente.
Este artigo foi traduzido automaticamente. With this fix, you can suppress the webview authentication prompt while using the single sign-on authentication. Citrix Workspace app version and later might ignore the default.
Attempts to start a published application through Citrix Workspace app on an endpoint with more than eight monitors might fail with the following error message:. Please contact your administrator.
If the browser name BrowserName of a published application contains multibyte characters, the application might fail to launch. Citrix Workspace app prompts you to select a certificate even when only one certificate exists.
This issue occurs while authenticating to Workspace cloud store. If Client USB device redirection is disabled in an existing session and you start a new session with the redirection enabled, the redirection might not work. The wfica Gert Jan Lok Enthusiast 2 Members 6 posts. Posted March 12, Can anyone put me in the right direction to fix this problem? Thanks in advance! Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting.
Carl Stalhood 14, Posted March 15, Now, right-click on the Citrix Workspace key and select the Permissions option from the context menu. Then, check the box for Replace all child object permission entries with inheritable permission entries from this object option.
Click the Apply button to save the change and exit the Windows Registry. Following the restart, try opening the Citrix Workspace app on your device.
It should be up and running again, now that the app has full permission in Windows If the above method failed to fix the Citrix Workspace app not launching in Windows 11 issue on your device, it is time to re-install the app altogether. For this, you need to uninstall the application from your device first. Follow the steps below to uninstall Citrix Workspace in Windows Under the Apps tab, click the Installed apps option. Use the search bar above to search for Citrix Workspace and click the three-dot button.
Follow the on-screen instructions to fully uninstall Citrix Workspace from your device. So now that you have uninstalled Citrix Workspace from your Windows 11 PC or laptop, go to the official Citrix Workspace website using a web browser and download the program. Once the setup file is downloaded, double-click to start the installation process. After Citrix Workspace is re-installed in Windows 11, restart your device. Following the restart, check whether the program is launching and working properly or not.
If it is not, proceed to the next fix. Now, oftentimes an issue with system files may prevent some applications to launch or work in Windows In this case, an SFC scan is the best option you have.
If the tool finds anything such as missing or corrupt system files, it automatically replaces those files on your system, which fixes various app issues and system issues. To run an SFC scan in Windows 11, follow the steps below:. Use Windows search to find the Command Prompt tool and run it as administrator. Once Command Prompt opens on your device, type in the following command and press Enter:.
Fixed issues.Citrix workspace app not working
After updating the program on your Windows 11 PC or laptop, restart your device. Then, try opening Citrix Workspace in Windows It should work just fine now. If, however, it does not, proceed to the next fix right away. In this case, you might want to check for new updates for Windows 11 via Windows Settings and install them on your device right away.
To check for updates in Windows 11, follow the steps right below:. Under the Windows Update tab, click the Check for updates button. Once the updates show up on this page, click the Download and install button.
Following the update and restart of your device, try opening the Citrix Workspace app. It should be up and running again. On the other hand, if it does not, move on to the next fix. If updating the Citrix Workspace app or your Windows 11 OS did not fix the issue on your device, you can try using Windows Registry to enable special permissions for Citrix Workspace. Now, using Windows Registry to tweak settings can be risky, though if you follow the steps below just as they are, you should not face any issues.
You can enable special permissions for Citrix Workspace in Windows 11, with the help of below steps. Now, right-click on the Citrix Workspace key and select the Permissions option from the context menu. Then, check the box for Replace all child object permission entries with inheritable permission entries from this object option. Click the Apply button to save the change and exit the Windows Registry. Following the restart, try opening the Citrix Workspace app on your device.
Third party notices. System requirements and compatibility. Install and Uninstall. Get started. Configuring Single sign-on. Secure communications. Citrix Workspace app Desktop Lock. ICA settings reference. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. With this fix, you can suppress the webview authentication prompt while using the single sign-on authentication.
Citrix Workspace app version and later might ignore the default. Attempts to start a published application through Citrix Workspace app on an endpoint with more than eight monitors might fail with the following error message:. Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Carl Stalhood 14, Posted March 15, Not anyone who can help me out? Hi Carl, Thanks for the respons.
As a result, the icons might be downloaded in the user profile at every refresh, increasing the cache size on the endpoints and the CPU consumption in the StoreFront side. Launching sessions from Delivery Groups with an access policy rule specifying the client IP address might fail if the client has multiple NICs. When you open a desktop window in windowed mode in a multi-monitor environment, the following behavior might be observed.
The window opened on monitor 1 and dragged to monitor 2 might appear maximized on monitor 1 instead of on monitor 2. With this fix, you can switch to the required account when multiple accounts and the current account registry are configured. Configuring an enabled and a disabled store together using a Group Policy Object might result in a non X1 or a green bubble user interface instead of an X1 user interface for the first time on the enabled store.
Disabling the store account in Citrix Workspace app might not delete app shortcuts from the Start menu or the desktop. The issue occurs when the wfica32 process consumes significant amount of memory. Attempts to launch a session through Citrix Workspace app for Windows might fail when the CGP port is blocked on the endpoint.
The issue occurs when a new application is added or a change is made on the back-end. The issue occurs when one or more store accounts are present. When you attempt to log on to Wyse thin client devices using Citrix Workspace app for Windows, the authorization prompt might appear behind the Desktop Lock screen. As a result, you cannot log on until you bring the authorization prompt window to the foreground. When using the screen share feature in Microsoft Teams during a peer to peer call, a black screen might appear.
The shortcut created for an application might not delete even after you disable the application or change the path of the shortcut. Attempts to launch applications through Citrix Workspace app for Windows might fail when connecting or disconnecting a VPN connection through the Citrix Gateway.
When in a double-hop scenario, the endpoint client names might not pass through to a Delivery Controller or Director. The issue occurs with VDA Version and higher. After upgrading Citrix Receiver version 4. If you select Log Out when a session is running, the Sign Out prompt appears to confirm with the action. Pressing Cancel will cause an error. When you upgrade Citrix Receiver version 4. For example, the default store account always defaults to All Accounts. With this change, setting the primary store account to a different store name remains even after exiting and restarting Citrix Workspace app.
We recommend that users exit their stores rather than log off from their stores. If users log off from stores using webview authentication, they might be prompted for authentication again because Internet Explorer cookies are cleared in such scenarios. By default, the fix is enabled cookies are stored. If you disable the fix, the cookies are not stored and are cleared during logoff. This issue does not affect the Windows Server R2. The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation.
The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions.
Citrix Workspace app for iOS. View PDF. This content has been machine translated dynamically. Give feedback here.
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